Service Request Ticket - # 37864

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2010 09:05 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060248[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. C4L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A9:07:0F

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jun 09, 2010 12:58 PM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Jun 09, 2010 12:58 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jun 09, 2010 12:58 PM 
Reset Internet Explorer and is now working.
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Nathan Higginbotham Jun 08, 2010 12:36 PM 
Called and left a VM.
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Casey Sonflieth Jun 08, 2010 09:05 AM 
one of their computer in the office is having
trouble bringing up internet explorer.

Phone: 8-8049
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