Service Request Ticket - # 37875

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2010 12:51 PM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050781[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 75Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700, upgrade to Office Pro Plus 2007 from P0072655

Wired NIC 00:12:3F:95:3D:10

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jun 08, 2010 01:11 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jun 08, 2010 01:11 PM 
She had problems logging in this morning. Her
print program for printkey didn't start. Just had
to restart the computer.
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Joshua Johnson Jun 08, 2010 12:51 PM 
****This is an email****
Hi

My "print screen" button does not work.  My
computer number is 20050781[Edit Inv].  Could someone come
look or call and let me know how to fix it.  I'm
in Admin 107.

Thank you!
Becky


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********************************
Becky Graber
Graduate Office
Western Oregon University
503-838-9524
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