Service Request Ticket

Service Request Information

CONTACT	Name	Malloy, Peggy	Date	Jun 09, 2010 10:31 AM
	Department	The Research Institute	Phone	88598
	Location		Email	malloyp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20050317 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
	Serial No.	GZ5R981	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS		Software	MS Office Pro 2003 from TRI Site License, Endnote WIN v.9 from P0054486
	Wired NIC	00:12:3F:94:1C:45

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact	flahert@wou.edu	88925

Entered by	Date	Memo
Tricia Flaherty			Email Public
Entered by	Date	Memo
Tricia Flaherty	Nov 09, 2010 03:19 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Nov 09, 2010 03:19 PM	never heard more about purchasing...I am closing task	Add Attachment
Brian Berkley	Jun 10, 2010 12:16 PM	I emailed her and told her that her department would need to purchase a license.	Add Attachment
Brian Berkley	Jun 10, 2010 12:15 PM	Task reassigned to Tricia Flaherty.	Add Attachment
Brian Berkley	Jun 09, 2010 11:36 AM	**This is an email** Peggy, Your computer was not acquired with an Office 2007 license, therefore one will need to be purchased before we can install Office 2007 on your computer. Thanks,	Add Attachment
Brian Berkley	Jun 09, 2010 11:35 AM	System was not purchased with Office 2007 she will need to acquire a license.	Add Attachment
Brian Berkley	Jun 09, 2010 10:47 AM	**This is an email** Peggy, We need the WOU # on your computer to see if it was purchased with Office 2007 or not. Thanks,	Add Attachment
Katie Halvorson	Jun 09, 2010 10:31 AM	**This is an email** Hello! Can I get Office 2007 installed on my computer? Thanks, Peggy Malloy Teaching Research Todd Hall 237 88598	Add Attachment