Service Request Ticket

Service Request Information

CONTACT	Name	Solario, Sheree	Date	Jun 10, 2010 08:24 AM
	Department	Student Enrichment Program	Phone	88031
	Location		Email	solarios@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20071246 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	5FJTGG1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003
	Wired NIC	00:1E:C9:7C:90:B6

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	gthrash08@wou.edu	88925

Entered by	Date	Memo
Gabriel Thrash			Email Public
Entered by	Date	Memo
Jordan Colton	Jun 10, 2010 10:15 AM	Task reassigned to Gabriel Thrash.	Add Attachment
Jordan Colton	Jun 10, 2010 10:15 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jordan Colton	Jun 10, 2010 10:15 AM	its gone now.	Add Attachment
Brian Berkley	Jun 10, 2010 09:24 AM	c:\documents and settings\solarios\local settings\application data\jlkuqxb\ymrlyb.exe	Add Attachment
Jordan Colton	Jun 10, 2010 09:22 AM	Task reassigned to Jordan Colton.	Add Attachment
Brian Berkley	Jun 10, 2010 09:12 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Casey Sonflieth	Jun 10, 2010 08:24 AM	she was working on her computer and she got a virus warning and a security warning too. she said that nathan was over there yesterday and ran some stuff, nut now it is showing messages again. Login: solarios V#:00117124 Phone: 8-8031	Add Attachment