Service Request Ticket - # 37904

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2010 08:40 AM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080468[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 57JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380, BiQuery, Secure CRT, Secure FX, Epson SCan for GT-2500+ networked scanner

Wired NIC 00:21:70:6F:D9:77

TECHS Submitted by Kurt San Agustin Contact ksanagustin06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jun 11, 2010 08:50 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jun 11, 2010 08:50 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jun 11, 2010 08:50 AM 
gpupdate and the parking drive showed up again.
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Kurt San Agustin Jun 11, 2010 08:40 AM 
Darin Silbernagel does not have access to the
parking drive. He restarted his computer but this
did not fix the problem. He does not know what
letter the parking drive is. He normally has
access to this drive.

Computer #: 20080468[Edit Inv]
phone: 503 838 8176
email: silbernd@wou.edu
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