Service Request Ticket - # 37915

Service Request Information

CONTACT Name Hare, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2010 01:30 PM
Department Health & Exercise Science Phone 88094
Location Email hared@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090568[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71TVFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:7F:D9

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 24, 2010 05:09 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jun 24, 2010 05:09 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 24, 2010 05:09 PM 
gave him admin rights, setup outlook and thunderbird
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Joshua Johnson Jun 24, 2010 04:25 PM 
called and said that he does not have admin rights
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Brian Berkley Jun 24, 2010 02:23 PM 
Left VM with instructions to go to \\blake\push
and install the registry fix, and run may2010.exe
java connector.
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Lance Jewett Jun 24, 2010 10:26 AM 
Called left a VM asking for availability
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Gabriel Thrash Jun 18, 2010 10:33 AM 
out of office until thurs. June 24th.
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Kevin Elmore Jun 18, 2010 07:09 AM 
Task reassigned to UCS Tech.
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Kevin Elmore Jun 11, 2010 01:37 PM 
He needs Flash updated.  No admin rights.
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Kevin Elmore Jun 11, 2010 01:36 PM 
Task reassigned to Kevin Elmore.
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Kevin Elmore Jun 11, 2010 01:36 PM 
The push folder doesn't show in the blake directory.
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Kevin Elmore Jun 11, 2010 01:30 PM 
He's a new hire and has always used Outlook, but
he doesn't know how to hook it up and configure it.
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