Service Request Ticket - # 37932

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2010 08:15 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090791[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. SQP00615Z5PK Location PDR

CPU Intel Core 2 Duo 3.06GHz(3MB L2, 1066MHz)


OS Unknown Software Microsoft Office for Mac 2008 from P0073888

Wired NIC D4:9A:20:DD:7E:46


Wireless NIC D4:9A:20:5E:B3:9C


Bluetooth NIC 64:B9:E8:E6:8C:C6

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 23, 2015 10:15 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Megan Thibeault Nov 23, 2015 10:15 AM 
this is no longer an issue, she is getting a new
machine today
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Tom Groves Nov 23, 2015 09:49 AM 
Task reassigned to Megan Eichler.
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Babatunde Idahor Nov 20, 2015 11:48 AM 
Task reassigned to Account Administration.
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Babatunde Idahor Nov 20, 2015 11:48 AM 
Status changed from (5) Completed to (6) Ready to Deliver
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Babatunde Idahor Nov 20, 2015 11:48 AM 
She will need admin-rights once the set-up is complete .
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Richard Kavanagh student Jun 15, 2010 08:23 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Jun 15, 2010 08:23 AM 
done. she now has admin rights.
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Richard Kavanagh student Jun 15, 2010 08:18 AM 
Task reassigned to Richard Kavanagh.
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Kevin Elmore Jun 15, 2010 08:16 AM 
She's only there until 11:30.  After that the
building is locked.  This is the case for all summer.
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Kevin Elmore Jun 15, 2010 08:15 AM 
She doesn't have admin rights and therefore cannot
install updates.  This is a Mac.
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