Service Request Ticket - # 37941

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2010 12:28 PM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050785[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 65Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:7F


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public

Entered by Date Memo
Brian Berkley Jun 15, 2010 03:49 PM
Task reassigned to Brian Berkley.
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Brian Berkley Jun 15, 2010 03:49 PM
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 15, 2010 03:49 PM
****This is an email****
Sandy,

I have added your user account to the local
administrator's group.

Please let me know if you continue to experience
problems.

Thanks,

-- 
_____________________________
Brian Berkley
Lead Windows System Admin
Western Oregon University
(503) 838-8955 (work)
(541) 971-3371 (cell)
http://www.wou.edu/~bberkley/blogs

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Brian Berkley Jun 15, 2010 03:49 PM
Added her user to local admin
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Kevin Elmore Jun 15, 2010 12:28 PM
****This is an email****
I have been unable to listen to some of the music
stations on my computer.  I talked to Paul Lambert
and he thinks it is because I do not have Admin
access.  Please tell me what I need to do to have
Admin access.

WOU # 20050785[Edit Inv]

Sandy Quiring
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