Service Request Ticket - # 37943

Service Request Information

CONTACT Name Mozaffari, Foad   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2010 12:56 PM
Department Creative Arts/Art Phone 88534
Location Email mozaffaf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091457[Edit Inv] (opens in a new window) Bldg/Room ITC 210
Service Tag Description Epson Stylus Pro 3880 #CA61201-VM
Serial No. JE007123 Location

Model CA61201-VM Hostname picasso.wou.edu
Notes Includes as standard one Hi-Speed USB 2.0 (1.1 compatible) and one 10/100Base-T Ethernet port,Resolution 2880 x 1440 dpi; 1440 x 720 dpi; 720 x 720 dpi; 720 x 360 dpi; 360 x 360 dpi; 360 x 180 dpi, ¿Prints on virtually any type of cut-sheet media from 4 x 6 up to 17 x 22, 120 sheet paper feeder IP Address: 140.211.114.78 Ink/Toner Refill

Wired NIC 00:00:48:1E:BB:BF

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 18, 2010 01:12 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 18, 2010 01:11 PM 
Printer is set up and running.
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Teresa Hutchinson Oct 12, 2010 09:17 AM 
Status changed from (7) Waiting for Contact to (1) Pending
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Teresa Hutchinson Oct 12, 2010 09:17 AM 
****This is an email****

Hi Teresa

Thanks for the email. The printers can be set up 
at any time because we are not using the back 
room at the moment.
I would also like to have the operating system on 
the two computers back there to be upgraded to 
leopard and Only photoshop to be installed on the 
machines.

Thank you

Foad Mozaffari
Western Oregon University
ITC 104C
foadmozaffari.com
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Teresa Hutchinson Oct 11, 2010 02:46 PM 
****This is an outgoing email****
Hi Foad,

We were just following up with you regarding a 
service request that we have for you.  (#37943)

Description: NEW Printer SETUP: For Graphic Arts 
Lab( backroom) from Order#(4950)

We were wondering if there were some dates/times 
that might work for us to install this for you.

Thanks,
Teresa Hutchinson
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Public
Adam Wehner Sep 28, 2010 01:01 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Adam Wehner Sep 28, 2010 01:01 PM 
Called and left VM so that they can let me know
when I can get into the back room.
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Joshua Johnson Sep 21, 2010 11:17 AM 
Priority changed from (3) Priority to (2) High Priority.
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Joshua Johnson Sep 21, 2010 11:17 AM 
Needs to be installed before classes start. This
is something that is going to be used alot for the
classes
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Brian Berkley Sep 08, 2010 11:14 AM 
Task reassigned to Adam Wehner.
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Teresa Hutchinson Aug 13, 2010 01:50 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Jun 15, 2010 12:56 PM 
If Foad is not around to direct setup talk with 
Cathy McLean in the ARt Dept for other point of 
contact for the summer to get this put in as a 
second printer in the office locations in the 
back of the ITC104 Graphic Arts Lab it will be a 
local hookup with a MAC Station(sorry no W# of 
station to be hooked up to given in order)
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