Service Request Ticket - # 37952

Service Request Information

CONTACT Name Beck-Boersma, Bev   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2010 05:17 PM
Department Business Services Phone 88958
Location Email boersmab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091453[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. SMHB871676 Location PDR

Model P3600/N Hostname poncho.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, IP:140.211.117.41 Ink/Toner Refill

Wired NIC 00:00:AA:BD:C7:40

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jun 18, 2010 10:43 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jun 18, 2010 10:42 AM 
Printer is hooked up for them and they are up and
running.
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Tricia Flaherty Jun 15, 2010 05:18 PM 
Task reassigned to Adam Wehner.
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Tricia Flaherty Jun 15, 2010 05:18 PM 
Adam,  Did Ross say this was local or USB and is 
it replacing anything?  if not networked you can 
move back to new equipment queue
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Tricia Flaherty Jun 15, 2010 05:17 PM 
These 3 items are on desk in ITC008 with invoice, 
1 22 inch monitor and printer is for Bev Borsma 
in PP and the other 22 inch monitor is for Darla 
Campbell(they both will be going dual I believe)
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