Service Request Ticket - # 37974

Service Request Information

CONTACT Name Hall, Sharon D.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 16, 2010 06:00 PM
Department Health & Exercise Science Phone 88908
Location Email halls@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090918[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. HVK5QL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Unit has been run through DBAN. CS is loading their own software from DreamSpark

Wired NIC 00:26:B9:8E:6A:C6

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 18, 2010 11:31 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 18, 2010 11:31 AM 
Marking this task as completed.  Computer
delivered and setup.  No network access found
(office is a real mess).  Teresa has created a
task for Telecom to work on network connection on
Monday, 6/21.
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Dale Goodell Jun 18, 2010 08:31 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 16, 2010 06:02 PM 
may not have a account created yet but Bill 
Kernan wants us to deliver machine as soon as 
possible
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Tricia Flaherty Jun 16, 2010 06:00 PM 
This is a new Setup not GFA, it is for a new 
staff member in Athletics who will start Monday 
June 21, in AD302A. Sharoin Hall will be the 
contact equipment with Setup form and invoice 
will be on counter in ITC008
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