Service Request Ticket - # 37977

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2010 08:38 AM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010882[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description LaserJet 4100DTN laser printer
Serial No. SJPLGC04347 Location PDR

Model C8052A Hostname
Notes 25ppm, 150,000 duty cycle, 3 trays, duplexing NIC: 00-01-E6-5C-28-C1 Maint repair: fuser replacement from P0081919 Sept 2011 SR#43714 Ink/Toner Refill

Wired NIC 00:01:E6:5C:28:C1

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joshua Johnson Jun 17, 2010 09:08 AM 
Task reassigned to Self Resolved.
 Add Attachment
Joshua Johnson Jun 17, 2010 09:08 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Joshua Johnson Jun 17, 2010 08:38 AM 
rebbeca is not able to print. She was able to
print when she got to work but it stopped. I had
her delete what was in her print queue and that
did not work. she also tried to reconnect to the
printer by going through bart.
she is not able to do any work.
89524

graberb@wou.edu
 Add Attachment