Service Request Ticket - # 37982

Service Request Information

CONTACT Name Rand, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2010 10:44 AM
Department Humanities Division Phone 88258
Location Email randt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040669[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag F2T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. f2t8z61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:12:58

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Teresa Hutchinson Jun 25, 2010 10:43 AM 
He called back to say everything is working fine
 Add Attachment
Gabriel Thrash Jun 21, 2010 11:10 AM 
Task reassigned to Gabriel Thrash.
 Add Attachment
Gabriel Thrash Jun 21, 2010 11:10 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gabriel Thrash Jun 21, 2010 11:10 AM 
replaced the battery.
 Add Attachment
Nathan Higginbotham Jun 18, 2010 01:42 PM 
was this delivered then.
 Add Attachment
Jordan Colton Jun 18, 2010 11:38 AM 
He is on sabbatical.
 Add Attachment
Nathan Higginbotham Jun 17, 2010 03:43 PM 
Task reassigned to UCS Tech.
 Add Attachment
Nathan Higginbotham Jun 17, 2010 03:42 PM 
Task reassigned to Nathan Higginbotham.
 Add Attachment
Nathan Higginbotham Jun 17, 2010 03:39 PM 
Battery is going to be taped on the station where
I and Jordan are usually.
Add Attachment
Joshua Johnson Jun 17, 2010 10:44 AM 
Thomas Rand is getting an error from his computer
that is saying that it has system battery voltage
is low error and to hit F1 to continue.  the
computer is a desktop. He would like to have
someone come and take a look.

HSS 301
88258
randt@wou.edu
 Add Attachment