Service Request Ticket - # 37984

Service Request Information

CONTACT Name Thomas, Darryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2010 12:59 PM
Department Creative Arts/Theater-Dance Phone 88375
Location Email thomasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080304[Edit Inv] (opens in a new window) Bldg/Room MH 107
Service Tag Description Mac ProDual 2.8GHz Quad-Core Intel Xeon #Z0EM
Serial No. G88343SBXYL Location *EXEMPT* Darryl Thomas

CPU Dual 2.8GHz Quad-Core Intel Xeon


OS MAC OS X 10.11 (El Capitan) Software MS Office 2008 for MAC from P0067422, Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, and GarageBand). Adobe Web Premium CS5 Mac License from P0077114

Wired NIC 00:1F:5B:3A:5C:1C


Bluetooth NIC 00:22:41:CD:2D:83

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Tricia Flaherty Jun 30, 2010 03:10 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jun 30, 2010 03:10 PM 
done
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Lance Jewett Jun 30, 2010 11:43 AM 
it is finally done. Called him to let him know
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Tricia Flaherty Jun 30, 2010 11:05 AM 
Task reassigned to Lance Jewett.
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Emily Kavanagh Jun 29, 2010 12:33 PM 
He has a big project comeing up and would like a
call to know when his computer will be ready
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Nathan Higginbotham Jun 29, 2010 10:59 AM 
still working on this task. image is very big.
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Gabriel Thrash Jun 28, 2010 08:27 AM 
Task reassigned to UCS Tech.
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Teresa Hutchinson Jun 25, 2010 12:41 PM 
Task reassigned to Gabriel Thrash.
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Teresa Hutchinson Jun 25, 2010 12:41 PM 
Darryl called to check on the status of this 
task.  Would like Gabe to call him back.
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Lance Jewett Jun 25, 2010 12:14 PM 
It will take a long time to transfer all the data.
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Lance Jewett Jun 25, 2010 10:29 AM 
Task reassigned to Lance Jewett.
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Teresa Hutchinson Jun 24, 2010 03:00 PM 
Daryl brought by the computer today and we left 
in in the back in the tech area.
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Tricia Flaherty Jun 24, 2010 11:03 AM 
please check on all of his  Adobe Web Premium CS4 
MAC from P0070929 applications as he is reporting 
that they are not all working (specifically 
mentioned Adobe Photoshop) to fix this you must 
run the Suite installert and not an individual 
installer for just photoshop
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Gabriel Thrash Jun 22, 2010 09:06 AM 
****This is an email****
Hi, this is Gabe with UCS, and i am emailing you
to see when you will be available for a tech to
deliver your external hard drives.  We have called
your office a few times, but we don't know what
your schedule is.  Are there certain times you
will be in this week?
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Gabriel Thrash Jun 18, 2010 10:35 AM 
called and left a vmail requesting availability.
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Tricia Flaherty Jun 17, 2010 12:59 PM 
He had attempted to order these on his own and 
get reimbursed but was asked to return the ones 
he bought and was purchased through UCS,  I was 
not given any details about where  these are to 
go exactly or if he needs help with getting them 
set up so please contact him to discuss his 
needs.  He is in a hurry to recieve them as the 
whole return and reorder process has delayed that 
so the sooner we can make contact and get this 
done the better.  They will be counter above my 
desk with invoice
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