Service Request Ticket

Service Request Information

CONTACT	Name	Laux, Tami	Date	Jun 18, 2010 09:05 AM
	Department	Student Health & Counseling Center	Phone	88850
	Location		Email	lauxt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20050987 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
	Serial No.	CPPYB91	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS OfficePro 2003 from P0056135
	Wired NIC	00:12:3F:CD:5A:7D

TECHS	Submitted by	Teresa Hutchinson	Contact	hutchinsont@wou.edu	88010
	Primary Technician		Contact	wehnera@wou.edu	88624

Entered by	Date	Memo
Adam Wehner			Email Public
Entered by	Date	Memo
Adam Wehner	Nov 30, 2010 08:56 AM	Status changed from (7) Waiting for Contact to (5) Completed	Add Attachment
Adam Wehner	Nov 30, 2010 08:56 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Teresa Hutchinson	Nov 12, 2010 11:16 AM	Status changed from (7) Waiting for Contact to (1) Pending	Add Attachment
Adam Wehner	Sep 28, 2010 01:51 PM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Adam Wehner	Sep 28, 2010 01:51 PM	Status changed from (4) On Hold to (1) Pending	Add Attachment
Adam Wehner	Sep 28, 2010 01:51 PM	This has a duplicate task.	Add Attachment
Adam Wehner	Aug 09, 2010 12:47 PM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Adam Wehner	Aug 09, 2010 12:47 PM	on going problem with new soft	Add Attachment
Brian Berkley	Jun 24, 2010 11:24 AM	Task reassigned to Adam Wehner.	Add Attachment
Gabriel Thrash	Jun 22, 2010 09:46 AM	called and left vmail.	Add Attachment
Gabriel Thrash	Jun 21, 2010 10:02 AM	she will be back in the office tomorrow.	Add Attachment
Teresa Hutchinson	Jun 18, 2010 09:05 AM	Tami can print to the Dymo printer using New Soft software but not from another location in the office and would like to be able to. The other station is 20090751	Add Attachment