Service Request Ticket - # 38008

Service Request Information

CONTACT Name Swain, Yokiko   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2010 10:04 AM
Department Multicultural Student Services Phone 88834
Location Email swainy@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20081124[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8560 DN Color printer #8560/DN
Serial No. FBT254503 Location PDR

Model 8560/DN Hostname timber.wou.edu
Notes duplexing, Tray 1-100 sheets, Tray2-525 sheets, output 250 sheets, 30ppmcolor or B&W PAGEPACK- supplies from UCS IP: 140.211.114.38 Ink/Toner Refill Black:108R00709 Blue:108R00706 Yellow:108R00708 Magenta:108R00707

Wired NIC 00:00:AA:C2:D2:7C

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jun 18, 2010 02:11 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jun 18, 2010 02:11 PM 
Put ink into the printer for them and left them
some extra for the future.  I also emptied the
waste tray for them and showed them how to empty
the waste tray.
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Brian Berkley Jun 18, 2010 10:22 AM 
Task reassigned to Adam Wehner.
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Kevin Elmore Jun 18, 2010 10:04 AM 
"Waste Tray B is full" on the xerox printer - also
low ink message.
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