Service Request Ticket - # 38025

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2010 05:10 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071163[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 9N8SFG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066324 installed as Office 2007

Wired NIC 00:1E:C9:72:D9:BE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 22, 2010 04:52 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 22, 2010 04:51 PM 
Hi Brian,
It worked, thank you!
Cara
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Brian Berkley Jun 21, 2010 08:46 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jun 21, 2010 08:46 AM 
****This is an email****
Cara,

Go to Start, Run and type:
\\plowking\office2k7\setup.exe

When its done, it will tell you with a completion
notice.

Let me know if you would like me to come over and
do it.

Thanks,
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Tricia Flaherty Jun 18, 2010 05:10 PM 
Her machine is licensed for Office Pro Plus 2007 
but she was not ready to move to that version 
when she got it but is ready to upgrade now.
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