Service Request Ticket - # 38026

Service Request Information

CONTACT Name McDonald, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2010 05:14 PM
Department Admissions Office Phone 88919
Location Email mcdonald@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060806[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745 SFF, 2.13GHz, 2M, 1066MHz FSB
Serial No. D1V92D1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Vista Business downgraded to XP Pro, MS Office Pro Plus 2007 from P0061657 installed as Office Pro 2003

Wired NIC 00:1A:A0:49:CB:1F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jun 28, 2010 02:01 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jun 28, 2010 02:01 PM 
installed office on his laptop.
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Gabriel Thrash Jun 21, 2010 11:56 AM 
installed Office on the computer in his office,
and he said he will bring in his other computer
and call back so i can come over and install it
for him.
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Gabriel Thrash Jun 21, 2010 08:59 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jun 21, 2010 08:59 AM 
called and left vmail requesting availability.
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Tricia Flaherty Jun 18, 2010 05:14 PM 
He is licensed for Office Pro Plus 2007 on both 
stations and would like to switch over to that 
version as he is currently installed as Office 
Pro 2003
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