Service Request Ticket - # 38047

Service Request Information

CONTACT Name Kurz, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2010 01:44 PM
Department Facilities Services Phone 88079
Location Email kurzj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090579[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71PSFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871, Adobe Acrobat PRO v8 WIN P0065477 transferred from W#20030602 6-2010

Wired NIC 00:26:B9:75:17:CA

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 21, 2010 04:16 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 21, 2010 03:23 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 21, 2010 01:44 PM 
cpu W#20090579[Edit Inv] and monitor W#20090961[Edit Inv] will be on
counter in ITC008 with New Equip Form to replace
old cpu W#20030602[Edit Inv] and 17" monitor W#20031135[Edit Inv],  
John will need Pigpen and Bob for printers
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