Service Request Ticket - # 38048

Service Request Information

CONTACT Name Cardinal, Marita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2010 01:55 PM
Department Health & Exercise Science Phone 88023
Location Email cardinm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090787[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. QP0061635PK Location PDR

CPU Intel Core 2 Duo 3.06GHz(3MB L2, 1066MHz)


OS Unknown Software Microsoft Office for Mac 2008 from P0073888

Wired NIC D4:9A:20:DD:87:54


Wireless NIC D4:9A:20:5E:69:68


Bluetooth NIC 64:B9:E8:E7:4A:B4

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jun 22, 2010 08:38 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jun 22, 2010 08:38 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jun 22, 2010 08:38 AM 
Went over and re-added her printer. printed a
couple times and it printed fine. left a note for
her to call us back if she still had problem.
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Teresa Hutchinson Jun 21, 2010 01:56 PM 
She has a MAC.

She does not have normal summer hours so askedif 
you can see the main office, NPE, Sharon or 
Konnie to be let in to fix the problem.
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Teresa Hutchinson Jun 21, 2010 01:55 PM 
Marita can't print to her individual printer that 
she recently got - it is an HP printer and was 
working for about 1 month and now is no longer 
printing.
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