I finally figured out how to deal with these
phantom folders: within Thunderbird, create a new
folder in exactly the same place and with exactly
the same name (including case) as the phantom. 
This will bring the phantom back to life again so
it can be deleted.

Note that if there are phantom subfolders, each
must be done individually, i.e. a resurrected
folder cannot be deleted if it still has phantom
folders inside it.

Marjory called to stay that she needs help with 
this.  Has 2 files that she can't delete in 
Thunderbird.  She said she still would like help 
with this asap.  Has been waiting for 6 months.  
Maybe remove Thunderbird and re-load 
Thunderbird.  Would need to be removed from all 
the computers?  

****This is an email****

Problem STILL present.   Ron gave me two things 
to try--no joy.  

Status changed from (1) Pending to (7) Waiting for Contact

called again about this task. 

will be here until 3:30 
says she is not on campus on friday 

mail store issue, Ron has fixed this before

She is here now until 12:45, then from 2:30 -
3:15.  She can leave the office open in between.

The problem lies w/Thunderbird:

She loves it except that at the end of winter term
she deleted 3 folders and the

Student Letters and Questions>
ENG108
ENG108
ENG380
WR222
ENG109
ENG301
And a trash folder that has appeared in the this
folder.

The only one to remain is:
WR321

She thinks that deleting the folder in Thunderbird
and not the webmail is part of the issue.
Everytime she opens any folder, she gets a notice
that there is a security issue.

****This is an email****
I already asked for help with this issue; it's
gone 'backwards;' now the folders I had
successfully deleted have reappeared.  Please ad
this information to the request (for which I never
got a svc req. number from Teresa).

-- 
Prof. Marjory Lange
Division of English/Humanities
Western Oregon University
345 N. Monmouth Ave.
Monmouth OR 97361
503-838-8307