Service Request Ticket - # 38080

Service Request Information

CONTACT Name Mafit, Cindi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2010 01:29 PM
Department The Research Institute Phone 88792
Location Email mafitc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050321[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 106R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:12:3F:97:17:21

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jun 23, 2010 11:09 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jun 22, 2010 02:01 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Jun 22, 2010 02:01 PM 
Ran anti virus only found cookies, was working
fine. She will call back when it happens again and
what she was doing.
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Cinthya Mendez-Garcia Jun 22, 2010 01:29 PM 
says when she puts her username and password in
she is taken to another screen where the microsoft
windows comes up saying 

"system has recovered from a serious error..."
says she ignores it and then the computer shuts
off by itself. 

computer seems to be running really slow as well 

available times: 
8am-5pm
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