Service Request Ticket - # 38083

Service Request Information

CONTACT Name Olsen, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2010 02:34 PM
Department Human Resources Phone 88092
Location Email olsenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050784[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. H4Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:69

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 23, 2010 10:35 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jun 23, 2010 10:35 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 23, 2010 10:35 AM 
Fixed
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Brian Berkley Jun 23, 2010 10:16 AM 
shell folder issue, see email yesterday about
registry fixes
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Brian Berkley Jun 22, 2010 03:07 PM 
GX620 please go check it out
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Cinthya Mendez-Garcia Jun 22, 2010 02:34 PM 
****This is an email****
Hello,


Could someone please take a look at my computer?
Twice now today my computer has abruptly shut
down. The windows error reporting says it's a
"Stop (blue screen) error caused by a device or
driver." It's also been very slow to access my
network files.


My computer number is 20050784[Edit Inv]. My office is ADMIN
306.


Thank you,
Kristi
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