Service Request Ticket - # 38088

Service Request Information

CONTACT Name Olsen, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2010 04:22 PM
Department Human Resources Phone 88092
Location Email olsenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050784[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. H4Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:69

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jun 23, 2010 03:35 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jun 23, 2010 03:35 PM 
Berkley fixed this this morning.
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Gabriel Thrash Jun 22, 2010 05:12 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jun 22, 2010 05:12 PM 
will go back to her office tomorro
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Cinthya Mendez-Garcia Jun 22, 2010 04:22 PM 
says her mouse is not letting her click within the
box to enter her username and password but it
works fine in banner, says she has rebooted her
machine but still the mouse is not reponding in
webmail. 

available times: 
leaving at 5pm today 
tomorrow between 8am-5pm
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