Service Request Ticket - # 38104

Service Request Information

CONTACT Name Richards, Ronald   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2010 11:02 AM
Department Facilities Services Phone 88047
Location Email richardr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090919[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvj3rl1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Linux Software Unit has been run through DBAN. CS is loading their own software from DreamSpark

Wired NIC 00:26:B9:8E:57:EF

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 24, 2010 04:10 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 23, 2010 12:15 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 23, 2010 11:26 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jun 23, 2010 11:02 AM 
cpu W#20090919[Edit Inv] and monitor W#20090965[Edit Inv] will be on
counter in ITC008 with New Equip Form to replace
old cpu W#20030704[Edit Inv] and 17" monitor unk please 
inventory
  This station may have multiple users so talk 
with Mike Ross about ADMINS and 
setup BOB as network printer
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