Service Request Ticket - # 38107

Service Request Information

CONTACT Name Ross, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2010 11:33 AM
Department University Computing Solutions Phone 88046
Location Email rossm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090921[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvk3ql1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:6A:35

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 26, 2010 03:25 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 23, 2010 12:16 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 23, 2010 11:37 AM 
opps pasted info below and forgot to correct the 
W#s here is what it should read:
cpu W#20090921[Edit Inv] and monitor W#20090967[Edit Inv] will be on
counter in ITC008 with New Equip Form to replace
old cpu W#20030597[Edit Inv] and 17" monitor W#20030867[Edit Inv]
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Tricia Flaherty Jun 23, 2010 11:33 AM 
cpu W#20090582[Edit Inv] and monitor W#20090964[Edit Inv] will be on
counter in ITC008 with New Equip Form to replace
old cpu W#20030597[Edit Inv] and 17" monitor W#20030867[Edit Inv]
  This will have multiple users as a general use 
station so talk with Mike Ross about ADMINS and 
setup BOB as network printer, Also talk with Mike 
Ross about specific Rainmaster applications
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