Service Request Ticket - # 38109

Service Request Information

CONTACT Name Ross, Mike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2010 12:05 PM
Department University Computing Solutions Phone 88046
Location Email rossm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090922[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. HVK2QL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010

Wired NIC 00:26:B9:8E:6A:BD

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 24, 2010 04:09 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 23, 2010 12:16 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 23, 2010 12:05 PM 
this station was PP117 Stweve Medley previously
NEWcpu W#20090922[Edit Inv] and monitor W#20090968[Edit Inv] will be 
on counter in ITC008 with New Equip Form to 
replace old cpu W#20031242[Edit Inv] and 17" monitors 
W#20031243[Edit Inv] and W#20031245[Edit Inv]
Not sure who the end user is for this station so 
talk with Mike Ross about ADMINS and 
setup BOB as network printer
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