Service Request Ticket - # 38120

Service Request Information

CONTACT Name Risen, Allen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2010 01:27 PM
Department Campus Public Safety Phone 88156
Location Email risena@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090925[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag HVJJQL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvjjql1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:57:D5

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 28, 2010 09:40 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 24, 2010 01:51 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 23, 2010 01:27 PM 
cpu W#20090925[Edit Inv] and monitor W#20090971[Edit Inv] will be on
counter in ITC008 with New Equip Form to replace
old cpu W#20030607[Edit Inv] and 17" monitor W#20031142[Edit Inv], He 
also has a local printer W#20040828[Edit Inv] Dell AIO 962 
deskjet and needs networked pritner Nancy Drew 
and Hardy Boys
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