Service Request Ticket - # 38129

Service Request Information

CONTACT Name Thomas, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2010 04:23 PM
Department Student Enrichment Program Phone 88550
Location Email thomasa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091121[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag HW4YRL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. HW4YRl1 Location was SEP 201

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0074957

Wired NIC B8:AC:6F:7D:03:C2

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 29, 2010 03:46 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 24, 2010 01:52 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 23, 2010 04:23 PM 
This will be on counter/desk area in ITC008 with 
New Equip Form and Invoice
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