Service Request Ticket - # 38140

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2010 10:30 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030511[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Inspiron XPS M1330 laptop, 2.4GHz,800MHz,3MB
Serial No. 3FKQRG1 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E0:50:CE

TECHS Submitted by Myron Hoeckle Contact hoeckleml@wou.edu 89201
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jun 25, 2010 12:14 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jun 25, 2010 12:13 PM 
Found a Spare card and installed it. It worked, so
now they have 4 monitors.
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Myron Hoeckle Jun 25, 2010 12:11 PM 
Task reassigned to Lance Jewett.
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Myron Hoeckle Jun 24, 2010 10:30 AM 
This Box needs a PCI card, not an AGP or PCI-E 
card, this will most likely have to be ordered to 
replace it. GeForce FX 5200 card is what is 
currently installed on the machine.
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