Service Request Ticket - # 38149

Service Request Information

CONTACT Name Kharitonova, Yuliya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2010 02:29 PM
Department Multicultural Student Services Phone 88424
Location Email kharitoy@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091150[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag J59FRL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. J59FRL1 Location Multicultural Student Union Office

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software `WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0075003

Wired NIC B8:AC:6F:7D:03:40

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 01, 2010 01:33 PM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Jul 01, 2010 10:39 AM 
Status changed from (5) Completed to (1) Pending
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Katie Halvorson Jul 01, 2010 10:39 AM 
the old ones that were replaced need to be picked
up.  2 computers total need to be picked up.
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Dale Goodell Jun 28, 2010 04:07 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 24, 2010 03:27 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 24, 2010 02:29 PM 
There is 2 new stations(W#20091150-20091153) and 
an Epson GT-1500 scanner(W#20091170)  on counter 
in ITC008 with invoice, and setup form for MSS 
office these are replacing Student use stations 
that were hand-me-downs and thus not GFA eligible.
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