Service Request Ticket - # 38165

Service Request Information

CONTACT Name Blanco, Gina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 25, 2010 08:45 AM
Department Regional Resource Center on Deafness Phone 88445
Location Email blancog@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090295[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN8CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6B:92

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 25, 2010 09:15 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jun 25, 2010 09:15 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 25, 2010 09:15 AM 
remoted into her system and restored favorites,
system was not delivered with WOUFAVS mapped to
h:\woufavs
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Kevin Elmore Jun 25, 2010 08:45 AM 
she called wondering if there had been an update
put out overnight.

She'll be here til 4:30 today. (no lunch break, fyi)
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