Service Request Ticket - # 38178

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 25, 2010 01:24 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070139[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 9BGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550, Adobe Acrobat Pro 9 from P0070742

Wired NIC 00:1A:A0:53:17:D7

TECHS Submitted by Jackie Digmann Contact jdigmann07@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jun 28, 2010 09:12 AM 
Task reassigned to Brian Witt.
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Brian Witt Jun 28, 2010 09:12 AM 
Status changed from (1) Pending to (5) Completed
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Brian Witt Jun 25, 2010 02:16 PM 
Called and left a VM asking her to log in, log
off, and log back in, which should solve the
problem. I told her to call me back if there was a
problem.
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Jackie Digmann Jun 25, 2010 01:28 PM 
Task reassigned to Network Support.
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Jackie Digmann Jun 25, 2010 01:27 PM 
Share name: \\goupj\goupj\Library_Media_Services
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Public
Jackie Digmann Jun 25, 2010 01:27 PM 
Department: The library
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Public
Jackie Digmann Jun 25, 2010 01:24 PM 
Emily Richardson
503-799-3560
Best times to reach her are 5-10 during the week.
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