Service Request Ticket - # 38183

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2010 08:12 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060248[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. C4L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A9:07:0F

TECHS Submitted by Kurt San Agustin Contact ksanagustin06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jun 28, 2010 10:23 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jun 28, 2010 10:23 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jun 28, 2010 10:23 AM 
removed the virus from the computer.
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Kurt San Agustin Jun 28, 2010 08:12 AM 
One of the officers told Nancy that one of the
computers is down. It is believed that there if a
virus on the computer. it is showing a blue screen.

PH#:88049
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