Service Request Ticket - # 38200

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2010 12:01 PM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090927[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. HVKKQl1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0074772, Adobe Captivate 5 WIN from P0076330, transfered from W#20070144 Articulate Studio 2nd Edtion Pro from VISA2008/08/1104:08:47, TechSmith-Camtasia Studio/SnagIt Bundle from VISA2008/08/1104:08:23, and CrazyTalk 5 Pro from VISA2008/08/1104:08:57, upgrade Techsmith SnagIt WINv11.2 & Camtasia Studio WINv8.1 from VISA2013003723

Wired NIC 00:26:B9:8E:6A:8F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 01, 2010 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 29, 2010 03:39 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 28, 2010 12:01 PM 
This will be on counter in ITC008 with GFA setup 
form
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