Service Request Ticket - # 38206

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2010 02:02 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20070641[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Ultrasharp 2208WFP 22in Flat Panel monitor
Serial No. CN0CU88971618814C3BU Location PDR
TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jun 29, 2010 09:43 AM 
Task reassigned to Todor Todorov.
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Todor Todorov Jun 29, 2010 09:43 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jun 29, 2010 09:43 AM 
I ran the profilefix on her machine and everything
seems alright now.
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Todor Todorov Jun 29, 2010 08:12 AM 
Called and talked to Jan. Karen should be there
all day, but if she is not there we can still work
on the computer (it's the one at the front desk as
you go in the Cottage)
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Chris Marsaglia Jun 28, 2010 02:02 PM 
Priority changed from (3) Priority to (2) High Priority.
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Chris Marsaglia Jun 28, 2010 02:02 PM 
Karen Adams, University Advencement
88281
V00179189
Opening and closing excel programs, the whole
machine restarts. And then it works sometimes, but
more often than not it restarts.
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