Service Request Ticket - # 38217

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2010 08:32 AM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20071236[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Ultrasharp 2208WFP 22in monitor
Serial No. CN0R289D7161885LBJ0U Location PDR 2023 Giveaway
TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jun 30, 2010 11:02 AM 
Status changed from (1) Pending to (5) Completed
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Kevin Elmore Jun 29, 2010 12:49 PM 
Task reassigned to Lance Jewett.
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Kevin Elmore Jun 29, 2010 08:33 AM 
He would also like to upgrade to Outlook 2010.
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Kevin Elmore Jun 29, 2010 08:32 AM 
Error Message: see memo.
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Public
Kevin Elmore Jun 29, 2010 08:32 AM 
Browser: Outlook 2003
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Public
Kevin Elmore Jun 29, 2010 08:32 AM 
Error message: "Cannot start MS office outlook.
Unable to open the Outlook window.  The setup
folders cannot be opened. The server is not
available."
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