Service Request Ticket - # 38218

Service Request Information

CONTACT Name Davies, Paddi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2010 08:34 AM
Department The Research Institute Phone 88778
Location Email daviesp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051030[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.73GHz,2MB Cache,533MHz
Serial No. 7ktdj91 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License

Wired NIC 00:14:22:F0:77:C4


Wireless NIC 00:16:6F:4B:D9:AB

TECHS Submitted by Todor Todorov Contact ttodorov05@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jun 30, 2010 10:43 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jun 30, 2010 10:43 AM 
I delivered her laptop
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Nathan Higginbotham Jun 29, 2010 10:54 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Jun 29, 2010 10:54 AM 
Adam is working on it. The rivets broke on the screen.
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Todor Todorov Jun 29, 2010 08:34 AM 
Paddi came in and left a laptop that needs to be
repaired. The bottom right screw on the display
seems to be broken, and she also said the laptop
doesn't work now.
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