Service Request Ticket - # 38237

Service Request Ticket - # 38237

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Service Request Information

CONTACT	Name	Borst, Sue	Date	Jun 29, 2010 02:09 PM
	Department	Business Services	Phone	88284
	Location		Email	borsts@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090931 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	hvl0rl1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows XP Pro	Software	MS Office Pro Plus 2007 license from P0074772
	Wired NIC	00:26:B9:8E:6A:A1

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Tracking

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Jul 26, 2010 03:23 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Jul 01, 2010 04:26 PM	Also under software on T: Drive T:\Label Matrix 701 or T:\Teklynx Label Matrix\Label Matrix v7 OmniPage Pro is a old piece from when Jan worked in HR so as if they still use it before reloading T:\OmniPage\OmniPage Pro Office 14 Do they have a ascanner(EPSON) hooked up with this station? Jan Carlson used to have a Epson Perfection 2400 when she worked in HR and that is what the Epson Twain 5 would have been with	Add Attachment
Tricia Flaherty	Jul 01, 2010 04:18 PM	The majority of this list looks like Drivers/software associated with the Canon DID you look for EZBADGE on T:Drive? T:\EZBadge Under that directory is links to all the different components driver/software(camera printer etc.)for the Badge/ID making system that they have setup with this sation like the Powershot SX camera that they use with the ID system T:\1. Drivers\Digital Camera- Camcorders\CANON\Canon PowerShot S3 IS Although the links are not working the proerty info should lead you to the write spot or look in the Driver scetion on T: Drive	Add Attachment
Dale Goodell	Jul 01, 2010 01:34 PM	Hopefully the Canon apps listed below are bundled on a single CD.	Add Attachment
Dale Goodell	Jun 30, 2010 04:13 PM	The old Student Camera computer has the following software installed: - Abacast Client -- not sure if this is part of the ID or camera system. - ArcSoft Camera Suite 1.3 - Canon Camera Access Library - Canon Camera Support Core Library - Canon Camera Window DC_DV 5 for ZoomBrowser EX - Canon Camera Window DC_DV 6 for ZoomBrowser EX - Canon Camera Window MC 6 for ZoomBrowser EX - Canon EOS Kiss_N REBEL_XT 350D WIA Driver - Canon G.726 WMP-Decoder - Canon MovieEdit Task for ZoomBrowser EX - Canon PhotoRecord - Canon RAW Image Task for ZoomBrowser EX - Canon RemoteCapture Task for ZoomBrowser EX - Canon Utilities EOS Utility - Canon Utilities PhotoStitch - Canon Utilities ZoomBrowser EX - Epson TWAIN 5 - EZBadge - Label Matrix 7 - Scansoft OmniPage Pro 14.0 -- not sure if this is part of the ID or camera system. - TransCam DC	Add Attachment
Dale Goodell	Jun 29, 2010 03:40 PM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Jun 29, 2010 02:20 PM	Please check with Sue and the old station for special camera/id card software that was not listed on the Old cpu's inventory record	Add Attachment
Tricia Flaherty	Jun 29, 2010 02:09 PM	This will be on counter in ITC008 with GFA Setup form This is not Sue's Station but an auxillary station in the Office	Add Attachment