Service Request Ticket - # 38256

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2010 11:56 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070116[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 86GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Windows 7 Pro, 64 bit Software

Wired NIC 00:1A:A0:53:01:98

TECHS Submitted by Kurt San Agustin Contact ksanagustin06@wou.edu 88925
Primary Technician Contact khalvorson08@wou.edu 88925

Tracking

Entered by Date Memo
Katie Halvorson
Email

Public
Entered by Date Memo
Katie Halvorson Jul 01, 2010 08:46 AM 
Task reassigned to Katie Halvorson.
 Add Attachment
Katie Halvorson Jul 01, 2010 08:46 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Katie Halvorson Jul 01, 2010 08:45 AM 
Went through the system check and is working now.
 Add Attachment
Kurt San Agustin Jun 30, 2010 11:57 AM 
When they tried restarting the computer it said
start in safe mode, they clicked no and it went
right back to the blue screen.
 Add Attachment
Kurt San Agustin Jun 30, 2010 11:56 AM 
one of the computers in the library is showing a
blue screen. file system error.
Add Attachment