Service Request Ticket - # 38270

Service Request Information

CONTACT Name Vanderburg, Judy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 01, 2010 09:33 AM
Department Human Resources Phone 88131
Location Email vanderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060226[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 72L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:83

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jul 01, 2010 12:13 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jul 01, 2010 12:13 PM 
Task reassigned to Adam Wehner.
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Adam Wehner Jul 01, 2010 12:13 PM 
I had to restart her computer and the printers all
came back to life.
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Jordan Colton Jul 01, 2010 10:54 AM 
had adam do a reset on bart, so i left a vm
checking to see if she could print
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Teresa Hutchinson Jul 01, 2010 09:34 AM 
She called to say that all of a sudden yesterday 
she lost all of her printers.  Would like help 
finding them.
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