Service Request Ticket - # 38293

Service Request Information

CONTACT Name Hardenbrook, Eldon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 02, 2010 09:17 AM
Department University Computing Solutions Phone 88077
Location Email hardenbe@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070533[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 1r8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260

Wired NIC 00:1A:A0:7B:0F:96

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jul 06, 2010 02:26 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jul 06, 2010 02:26 PM 
re-imaged his computer
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Jordan Colton Jul 06, 2010 10:37 AM 
Task reassigned to Jordan Colton.
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Lance Jewett Jul 06, 2010 10:34 AM 
Task reassigned to Lance Jewett.
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Adam Wehner Jul 02, 2010 02:45 PM 
His computer us at my desk.  It needs to be nuked
and then rebuilt.
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Kevin Elmore Jul 02, 2010 09:17 AM 
He said that Lance and Jordan have worked on it. 
The computer keeps rebooting itself.
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