Service Request Ticket - # 38298

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 02, 2010 12:51 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051154[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB011A Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:26

TECHS Submitted by Ashley Sutton Contact asutton09@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jul 06, 2010 02:09 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jul 06, 2010 02:09 PM 
done
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Jordan Colton Jul 06, 2010 10:07 AM 
Task reassigned to Jordan Colton.
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Ashley Sutton Jul 02, 2010 12:51 PM 
They need a new key board for one of their thin
clients. 
tc#7 
Wou# 20051154[Edit Inv]
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