Service Request Ticket - # 38341

Service Request Information

CONTACT Name Grim, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2010 12:41 PM
Department Creative Arts/Theater-Dance Phone 88417
Location Email grims@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080359[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.66GHz Intel Core 2 Duo # Z0FE
Serial No. SQP8350JWZE6 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand), MS Office 2008 for MAC from P0067558, Adobe Design Premium CS5 MAC from P0075621 installed as Adobe CS4 Design Premium for MAC July 2010, Apple Final Cut Studio 2 from P0067508 to be replaced by Apple Final Cut Studio 3 from P0075620

Wired NIC 00:22:41:2F:B1:CE


Wireless NIC 00:21:E9:E2:CD:A7


Bluetooth NIC 00:21:E9:D7:C9:B9

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Tricia Flaherty Jul 13, 2010 12:24 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jul 13, 2010 12:24 PM 
done
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Lance Jewett Jul 13, 2010 10:42 AM 
Called left a VM
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Lance Jewett Jul 12, 2010 11:13 AM 
He was going to finish installing them and give
back the CDs
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Tricia Flaherty Jul 07, 2010 03:45 PM 
Task reassigned to Lance Jewett.
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Todor Todorov Jul 07, 2010 03:28 PM 
called and left a VM for available day and time
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Tricia Flaherty Jul 07, 2010 12:41 PM 
Please come see me to get the install media which
I will have on top of my desk with copy of this
task.  Make sure that he gets all relevant content
installed as well.  He would like to get this as
soon as possible as they are preparing for some
Summer theater productions
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