Service Request Ticket - # 38342

Service Request Information

CONTACT Name Deets, Amber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2010 02:01 PM
Department Graduate Studies Phone 88492
Location Email deetsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090929[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag HVKTQL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvktql1 Location 008(Underneath the standup desk)

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:56:85

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jul 14, 2010 11:39 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jul 14, 2010 11:39 AM 
I installed bi-query for her yesterday and also
ran the connector to get her outlook up and running.
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Teresa Hutchinson Jul 07, 2010 02:01 PM 
Joy is coming to train Amber on July 14th and she 
needs Bi-Query loaded on her machine by then.
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