Service Request Ticket - # 38347

Service Request Information

CONTACT Name Richards, Marlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2010 03:09 PM
Department The Research Institute Phone 88817
Location Email richarm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091155[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. J59WRL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 license downgraded to 2007 from P0075007; Camtasia Studio V8.5 WIN from VISA2015004714

Wired NIC B8:AC:6F:7D:8D:AE

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 26, 2010 03:23 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 07, 2010 04:14 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jul 07, 2010 03:09 PM 
This will be on counter in ITC 008 with Setup form
FYI there will be three TRI stations, Please talk 
with end user about software as this is replacing 
old TRI purchased aequipment and what is on them 
for software is not well documents.  Also Cindi 
Mafit in the TRI office can give you info on what 
to do with the old  equipment as this is not a 
general fund replacement
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