Service Request Ticket - # 38356

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 08, 2010 09:15 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091511[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 52ZYJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F0:70

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 12, 2010 01:08 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 12, 2010 01:08 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jul 08, 2010 11:11 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jul 08, 2010 11:04 AM 
New equipment and setup form is on counter in 
ITC008, Please update inventory for movement of 
old monitor and cpu when you are done
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Tricia Flaherty Jul 08, 2010 10:39 AM 
Task reassigned to Tricia Flaherty.
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Tricia Flaherty Jul 08, 2010 10:39 AM 
I am still inventorying the new station cpu 
W#20091511[Edit Inv] and monitor W#20091518[Edit Inv] I will make 
this a new quip setup so that the move happens 
simultaneous to the New equipment delivery
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Teresa Hutchinson Jul 08, 2010 09:17 AM 
****This is an email****

Hi Cara,

Just letting you know that we have created a 
service request for this for moving Tommy's old 
computer to Dveena.  The ticket number is #38356.

They will help make this happen as soon as they 
can.

Let me know if you have any questions.

Thanks,
Teresa
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Teresa Hutchinson Jul 08, 2010 09:15 AM 
****This is an email****

On 07/08/10 08:40, Cara Groshong  wrote:
> Hello,
>
> We have a new computer (#20091511) to be 
delivered to Tommy Love in the Cottage, room 
205.  When the new one is brought over, I would 
like to have his current computer #20081139[Edit Inv] moved 
downstairs to room #107 to be used by Dveena 
Carlson.
>
> Thank you!
> Cara
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