Service Request Ticket - # 38363

Service Request Information

CONTACT Name Walczyk, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 08, 2010 11:57 AM
Department Creative Arts/Music Phone 88274
Location Email keveli@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20091256[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80177NN5PC Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software NO Microsoft Office WITH THIS STATION, upgrade to Mountian Lion from P0087090, Logic Pro X from Music Licenses P0095256

Wired NIC 34:15:9E:29:3A:2E


Wireless NIC D8:30:62:4E:0C:DD


Bluetooth NIC 7C:6D:62:9A:9A:A1


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Jul 14, 2010 11:08 AM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 14, 2010 11:08 AM
Kevin is on sabbatical until January 2011 but will
likely be on campus during New Student Week in
September.  He wants to wait until he is on campus
to install the equipment.  I delivered the machine
to the proper location and will work with him to
get it installed.  There is no network jack at
that location and they don't plan to use a wired
jack.  For now they aren't interested in any
network access for that machine.
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Dale Goodell Jul 12, 2010 01:08 PM
Task reassigned to Dale Goodell.
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Tricia Flaherty Jul 08, 2010 11:57 AM
This iMac is a special station for use in Music 
for recording concerts, they have specifically 
requested not to have OFFICE. This will be on 
counter in ITC 008 with New Equip Setup form and 
invoice.
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