Service Request Ticket - # 38365

Service Request Information

CONTACT Name Swan, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 08, 2010 12:31 PM
Department Social Science Phone 88953
Location Email swanr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081044[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag BZ0GP11 Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location

CPU Intel Core 2 Duo T9500(2.6GHz/800MHzFSB/6ML2cache)


OS Unknown Software Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070415, SPSS PASW Statistics Base v17 from P0070827

Wired NIC 00:24:EB:9F:D7:39


Wireless NIC 00:22:FB:1E:CA:50


Bluetooth NIC 00:24:5F:4D:58:7C

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Jul 08, 2010 01:29 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Jul 08, 2010 01:29 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Jul 08, 2010 01:29 PM 
Gabe got him up and working and he's a happy 
camper.
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Lance Jewett Jul 08, 2010 01:25 PM 
Task reassigned to Gabriel Thrash.
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Teresa Hutchinson Jul 08, 2010 12:31 PM 
Robert Swan, new faculty, needs wireless on an 
old faculty's wireless.  He will be back in about 
1/2 hour to get help.
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