Service Request Ticket

Service Request Information

CONTACT	Name	Mize, Karie	Date	Jul 08, 2010 01:14 PM
	Department	College of Education	Phone	88724
	Location		Email	mizek@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20091448 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Pro 13-inch, 2.4GHz Intel core 2 Duo #Z0J7
	Serial No.	W80222N7ATP	Location	PDR
	CPU	Intel Core 2 Duo 2.4GHz 3MB shared L2 cache
	OS	Unknown	Software	Mac OS X v10.6 Snow Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), AND Microsoft Office for Mac 2008 from P0075359
	Wired NIC	C4:2C:03:02:92:6B
	Wireless NIC	D8:A2:5E:8D:6F:CA
	Bluetooth NIC	58:B0:35:99:52:D5

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Jul 21, 2010 11:09 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Todor Todorov	Jul 14, 2010 08:58 AM	this laptop is imaged and ready for delivery	Add Attachment
Dale Goodell	Jul 12, 2010 01:09 PM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Jul 08, 2010 01:14 PM	This will be on counter in ITC008 with new equip Setup form and Invoice is in the box	Add Attachment